AI Agents, Built to Order

Built to scope. Improved over time.

Voice agents, chatbots and automation — deployed on WhatsApp, LINE and your website.

⚡ Typically live in 7–14 days  ·  💬 WhatsApp, LINE + voice  ·  🔒 No lock-in

Your AI team

Six AI Agents, Each Trained on Your Business

Every agent is custom-trained on your business, your services and your tone. No templates, no generic chatbots.

Ongito mushroom character answering customers with a headset at a desk01
WhatsAppLINEWebsite

AI Customer Service Agent

Qualify leads, answer questions and book appointments 24/7, WhatsApp or LINE.

  • Replies in seconds on your site, WhatsApp or LINE
  • Qualifies leads with smart follow-up questions
  • Books straight into your calendar
+ 2 moreShow less
  • Appointment confirmations, reminders and opt-in broadcasts
  • Hands off to your team with full context
Best forClinicsSalonsAgenciesConsultantsE-commerce
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Inbound callsOutbound follow-ups

AI Voice Agent

Human-sounding AI that answers inbound calls, runs outbound follow-ups and books meetings, including after hours.

  • Answers in your brand voice with a custom greeting
  • Asks qualifying questions from your script
  • Books into Google Calendar or Outlook
+ 2 moreShow less
  • Follows up on cold leads and no-shows
  • Full transcript into your CRM after every call
Best forClinicsReal estateRestaurantsService businesses
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Google reviewsWhatsAppSMS

Review & Reputation

Turn happy customers into Google reviews automatically — and hear about problems early.

  • Detects the right moment to ask
  • Branded WhatsApp or SMS review requests
  • AI drafts a review the customer just edits
+ 2 moreShow less
  • Alerts you to unhappy feedback so you can fix it fast
  • Tracks review count and rating trends
Best forSalonsClinicsRestaurantsHotelsLocal services
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GoogleChatGPTPerplexity

AIO (AI Search Optimisation)

Get found when customers search — on Google and inside ChatGPT, Perplexity and AI Overviews.

  • Technical fixes for what is holding your site back
  • Content built to earn citations in AI answers
  • Local and Google Maps visibility
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  • Competitor and keyword monitoring
  • Monthly ranking and visibility reports
Best forBusinesses invisible in AI-generated answers
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Meta AdsGoogle AdsYour site

Lead Generation

Capture, score and nurture leads from ads, LPs and your site automatically.

  • Captures leads from Meta Ads, Google Ads or organic
  • Scores and tags every lead by intent
  • Personalised follow-up by email, SMS and WhatsApp
+ 2 moreShow less
  • Books sales calls into your calendar
  • Live dashboard of pipeline and conversions
Best forAgenciesSaaSReal estateCoachingB2B services
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InboxPipelineDashboard

Custom CRM & Dashboard

Stop juggling spreadsheets. One clean system tracking every lead, conversation and deal.

  • Pipeline built around how you actually sell
  • Unified inbox: calls, WhatsApp, email and SMS
  • Revenue attribution by lead source
+ 2 moreShow less
  • Team roles, permissions and assignment rules
  • Connects to the tools you already use
Best forAny business outgrowing spreadsheets

How We Work

STEP 01

Free Audit — 30 Minutes

We map how leads reach you today, find exactly where they leak, and show you the two or three automations worth doing first. You leave with a written blueprint — no obligation.

STEP 02

Build in 7–14 Days

We build your agent, connect it to WhatsApp, LINE, your website and your CRM, and train it on your real business. Weekly demos, so nothing is ever a surprise.

STEP 03

Optimise — Over Time

Your agent goes live and we keep improving it: monitoring real conversations, fixing edge cases and retraining prompts. It gets better the longer it runs.

Real Businesses. Work We Have Built.

Photography Studio 

BeforeInternational clients messaged from other time zones. Average first reply took 15+ hours and leads went cold overnight.

AfterA WhatsApp AI agent trained on his real services, pricing and locations, answering only from a verified knowledge base and escalating bookings and deposits to a human.

ResultReplies in under 30 seconds, 24/7, in the owner’s own voice.

Real Estate Agency

BeforeHours lost every week manually hunting for prospects, and website visitors leaving without engaging.

AfterTwo agents — a lead scanner monitoring Reddit, Facebook groups and forums for active buyers, plus a website chatbot that identifies buyer, investor or renter and books consultations.

Result+300% lead generation in the first 30 days. +400% average time on page.

Rural House

BeforeEnquiries arriving from travellers at all hours, in several languages.

AfterA multilingual AI assistant answers routine questions from verified property details, and hands bookings and payments to human staff. Simultaneously,  lead generation proactively captures guests looking to book in advance.

ResultGuests get a first reply straight away, in their own language.

Why Businesses Choose Ongito

Built for the channels your customers use

WhatsApp and LINE, not just web chat.

Scope agreed before we start

We agree the full scope before any work starts, so nothing shifts halfway through.

Custom-built, not templated

Every agent is trained on your business, your services and your tone. Not a generic bot with your logo on it.

You own everything

No vendor lock-in and no proprietary black boxes. We build on open standards and document all of it.

Ongoing optimisation

We do not disappear after launch. Every month we retrain your agent, fix edge cases and improve performance.

Knowledge-grounded by default

Agents answer only from a verified knowledge base. If the answer is not there, they defer to you instead of inventing one.

Integrates With the Tools You Already Use

We do not force you to change your stack. We connect to what you already use.

WhatsApp Business APILINEHubSpotPipedriveSalesforceAirtableTwilioPlivoStripeCalendlyGoogle CalendarOutlookMeta AdsGoogle AdsZapierMakeSlackShopifyWooCommerce

Frequently Asked Questions

How long does it take to go live?

Most single agents are typically live within 7–14 days of kickoff. A complex multi-agent system takes three to four weeks.

What if I don’t have a CRM?

Not a problem. We can set up a lightweight one (Airtable or NocoDB) as part of the build, or connect to the spreadsheets you already use.

What languages can the agents handle?

Chat agents work in most major languages. Voice agents are English-first today; other languages are on the roadmap and we will tell you honestly when they are ready.

What happens after launch?

We monitor real conversations, fix edge cases, retrain prompts and report on performance.

Is there a long-term contract?

No. We work month to month after the initial build, and you own the system.

Can I start with one agent and add more later?

Yes, and most clients do. Usually a chatbot or review system first, then voice or lead generation once the first one is working.

Do you offer a free trial?

We offer something more useful: a free 30-minute automation audit. We map your workflow and show you exactly what an agent would do before you pay anything.

Will the AI change things on its own?

No. The agents suggest, and nothing goes live until our team has reviewed and approved it.

Not Sure Which Agent You Need?

Book a free 30-minute automation audit. We’ll map your workflow, find your biggest leak, and recommend the exact agent — or stack — that will have the highest impact.

No obligation. No sales pressure. Just a clear plan you can use, even if you never hire us.

Indio Cremita

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