A custom CRM dashboard typically costs $3,500 to $60,000 or more to build, plus $75 to $2,000 a month for hosting and maintenance. Most small businesses land in the $8,000 to $20,000 build range with $500 to $900 a month in ongoing costs. Ongito’s own Custom CRM & Dashboard package runs $7,500 upfront and $750 a month, covering hosting, updates, and support.
Every legitimate custom CRM quote breaks down into three phases that get billed separately, whether the vendor tells you that or not: discovery, build, and ongoing maintenance. Once you can see those three phases in any quote you’re handed, you can sanity-check it before you sign anything, and you’ll stop comparing apples to blenders.